TOGETHER WE WILL REDEFINE YOUR CUSTOMER EXPERIENCE
We revolutionise the way businesses approach customer service. Are you ready to build your House of CX?
CATEGORISATION BASED ON CUSTOMER INQUIRIES
A HAPPY AGENT IS A PRODUCTIVE AGENT
CUSTOMERS AND AGENTS CAN FIND THE INFORMATION THEY REQUIRE
GIVING CUSTOMERS A VOICE WITHIN THE COMPANY
House of CX was founded with the vision of revolutionising the way businesses approach customer service. It is crafted to enhance productivity while maintaining a user-friendly interface in your CRM system. Our content flow program assures customers can easily find and receive the information they need. With our interactive reporting tools CX can provide your organisation with valuable points for improvement, informing strategic decisions.
By leveraging this program, you can improve your self-service options, leading to higher customer satisfaction and a greater First Contact Resolution (FCR) rate. Furthermore, our expertise in program management on change sets us apart from competitors. With our remote service, we guide you through the process of improving your customer service operations, ensuring teams are informed and aligned on the steps.